![]() ![]() If issues persist, reinstalling the app might help.Ĥ. **Update or Reinstall the Zoom App:** If using the Zoom app, ensure it's updated to the latest version. **Clear Browser Cache:** If you're using a web browser, clearing the cache and cookies might resolve any loading issues.ģ. Sometimes, poor connectivity can hinder accessing the meeting.Ģ. ![]() **Check Network Connection:** Ensure you have a stable internet connection. Here are a few troubleshooting steps that might help:ġ. Let me know if you have any other questions.Įxperiencing difficulty getting past the meeting launch page to join a Zoom meeting can be frustrating. The only issue is that it keeps prompting me to update my version of Zoom. Now that I am back in 5.15.11, I get right to the Zoom meetings. I did click that a few times and I did get to the mtg via the web app, but the quality was so bad that I didn't stay in the meeting. Note at the bottom of that landing page there is some smaller links that have verbiage something like if it isn't working click here for Web App. The first few times I had the trouble in Nov, I would click on the blue "Launch Meeting" button, but nothing happened and I never got an error message or other prompt. When I click on an zoom link from email, etc, I get to the landing page in Zoom, but it just sits there instead of the usual few second delay to open the meeting box where I can see "waiting for host, etc" When it is working correctly in 5.15.11, I don't have to hit the blue "Launch Meeting" button in the middle of the screen. Thanks for your interest in solving my issue. ![]()
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